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How to Remove or Disable Samsung Pay on Galaxy Watch4 – Persistent “Add Samsung Pay” Prompt

(Topic created on: 11-08-2025 11:02 AM)
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Members_pHDClCq
Apprentice
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Hello,

I am using a Galaxy Watch4 Classic and want to completely remove or disable Samsung Pay (Samsung Wallet) from my watch.

Even after a full reset, I still get the “Add Samsung Pay” prompt. Here’s what I have already tried:

  • Changed side button shortcuts to other functions

  • Removed Wallet tiles and watch face complications

  • Disabled NFC and set no default payment app

  • Hid/disabled Samsung Pay in the Galaxy Wearable app

  • Used ADB commands on PC to disable related packages (com.samsung.android.samsungpay.gear, plugin, watchmanager, setup modules)

Despite these attempts, the prompt still appears.

Request:
Please provide an official method to uninstall or permanently disable Samsung Pay on the Galaxy Watch4. If removal is impossible, please share clear steps to stop the “Add Samsung Pay” prompt completely.

Thank you.

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3 REPLIES 3
Fiona26
Samsung Members Star ★★
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You cannot completely remove or uninstall Samsung Pay (Samsung Wallet) but you can disable it. Disabling the app will prevent it from launching or being used, effectively removing it from your day-to-day usage.

Here's how to disable Samsung Pay:

Open the Galaxy Wearable app on your phone.

Go to Watch Settings.

Scroll down and tap on "Apps".

Locate and select Samsung Pay.

Tap "Force Stop", then tap "Disable".

This will effectively disable Samsung Pay on your watch, preventing it from running or being accessed.

Not sure if this is still possible in recent watch software.
It doesn't show up in my apps but then I have samsung wallet set up.
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Members_pHDClCq
Apprentice
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Hello,

Thank you for your response and the instructions to disable Samsung Pay via the Galaxy Wearable app. I have followed your steps exactly:

  • Opened Galaxy Wearable → Watch Settings → Apps

  • Selected Samsung Pay → Force Stop → Disable

However, even after completing these actions, my Galaxy Watch4 Classic still displays the “Activate Samsung Pay” prompt on the watch screen.

This suggests that the disable function does not fully stop the Samsung Pay setup prompt from appearing, at least on my current watch software version.

Could you please escalate this to your technical team and confirm whether there is a working method to completely stop the “Activate Samsung Pay” message on Galaxy Watch4? If there is no possible way to remove the prompt, I would appreciate an official statement and any known workaround.

Thank you for your assistance.

Best regards,
han

Fiona26
Samsung Members Star ★★
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I'm just a customer like your self. To report an error go to the wear app. Click the button at the bottom to access your wearables. Click the 3 dots > settings > Contact us. From there you can report the error and let the developers know of your issue.