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Help!

(Topic created on: a month ago)
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Magwa67
Student
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My Samsung smartwatch died approximately 2 years ago and I replaced it with a good old fashioned, battery operated one.

My issue is that I keep getting update notifications that force close certain apps. In particular, Duolingo and Heads Up. Whenever I open these apps, a pop up message appears saying it has been unable to update the watch software.

I've tried everything to rectify this but can't find a solution. The watch doesn't show on my wearable app, just my buds, so I can't unpaired it, etc.

I hit "cancel" and it just pops up again. I hit "try again" and it pops up again. The only way to get rid of it is to shut down the apps.

Has anyone else experienced this? Does anyone have a solution?

Thanks in advance!

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1 Solution


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Solution
GoanGeek
Samsung Members Star ★
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Could try this.

Settings click your profile and devices and see if your watch is still there. If so delete and see if it solves your issue.

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3 REPLIES 3
Solution
GoanGeek
Samsung Members Star ★
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Could try this.

Settings click your profile and devices and see if your watch is still there. If so delete and see if it solves your issue.
Magwa67
Student
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Thank you! The watch was still showing there (as was a phone I haven't had for about 8 years). I've removed it now, so hopefully that will be the end of my issue!

Thanks again!

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GoanGeek
Samsung Members Star ★
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Welcome. Please mark as solution if it worked so it helps others.
Regards .