17-04-2018 04:32 PM
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Hi. For about a month now I keep getting the error Gear VR undocking issue. I have not used my Note 8 with the Gear VR since last year!
Does anyone have a fix for this ? Anyone else experienced it? Not even updating my Android to Oreo hasn't cured the problem.
Thank you.
Current phone : Samsung Galaxy Note 10+ 5G 512GB
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11-05-2018 07:56 PM
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I have a different device (S8+) but also (repeatedly) got a similar false undocking message from Gear VR - even opened a support request. It started for me right after I got Oreo - in fact, my husband has a Note 8 and was getting it too.
The fix (short version): support got me squared fast - there was a recent update for "oculus home" to version 3.41 that includes a patch to correct the issue. Not certain if is same on both devices, but perhaps worth a look.
17-04-2018 05:14 PM
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17-04-2018 07:17 PM
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Thank you for responding. That's the one thing I haven't tried lol. I will give it a whirl 😊
Current phone : Samsung Galaxy Note 10+ 5G 512GB
19-04-2018 06:56 PM
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Same problem here. Seemed to coincide with the Android 8.0 update. Did you have any luck with that method?
19-04-2018 11:27 PM
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I am also having this issue since the update, I have also not used me vr in a few months.
19-04-2018 11:29 PM
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Mine is occurring when I plug it in to the Samsung fast charger. It pops up under my notifications bar.
21-04-2018 09:45 AM
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@natef9988 wrote:Same problem here. Seemed to coincide with the Android 8.0 update. Did you have any luck with that method?
I haven't uninstalled the Oculus app yet. The reason for this is that I have a glass screen protector which won't allow me to insert the Note 8 back in the Gear VR again ( I believe this is the only way to install Oculus). In the meantime I keep getting the same error, sometimes even 3 times a day 🙄
Current phone : Samsung Galaxy Note 10+ 5G 512GB
21-04-2018 09:47 AM
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@Tommyiskrazy wrote:I am also having this issue since the update, I have also not used me vr in a few months.
My Note 8 has been having this issue long before the Android 8. Switching to Oreo hasn't made any difference.
Current phone : Samsung Galaxy Note 10+ 5G 512GB
22-04-2018 05:36 PM
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22-04-2018 05:37 PM
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This did work. I have not reinstalled it, but an uninstall does do the trick
