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Gear S3 Not connecting to S9

(Topic created on: 13-10-2019 07:55 PM)
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FoxtrotUniform1
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Lately, my Gear S3 has had connection issues with my S9. It has suddenly lost connection, and sometime will automatically reconnect, and cometime I would have to do it. Well, now I can't get it to connect it at all. I've reset my Bluetooth cache, reset the cache and data for the Gear S plugin and Galaxy Wearable apps. Restarted everything multiple times. It still won't connect. Anyone have any other ideas?

 

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CarlH
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HI @FoxtrotUniform1. Can you tell me the software version for the watch and which Android version you're running on your phone? 

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FoxtrotUniform1
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My watch Tizen version is 4.0.0.4, and software version R760XXU2ESF2. My phone (S9) is on Android V9, and have the September 2019 security patch. 

 

I factory reset my watch, and it reconnected, but I am still having issues with it disconnecting when my phone is right next to me.  It will sometimes automatically reconnect, others I need to go in and do it from the Gear app. 

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