10-09-202210:27 AM - last edited 10-09-202210:41 AM
Hi all, I have recently bought Galaxy Watch4, it's working fine except when I leave the bluetooth range and it disconnects from my phone (Galaxy S10e) about 50% of the times it won't reconnect automatically until I unlock the screen on my phone. It's really frustrating and I have tried everything I could find on the internet - resetting the watch, clearing the wearables app cache, clearing bluetooth cache, reinstalling the wearables app, I have even went full in and reset my phone to find that the issue persists. The phone and the watch are on the latest firmware updates. I am ready to return it to the store, but maybe someone had this problem and found a solution?
P.S. Before that I had Galaxy Watch Active2 without this problem.
Not related, I am waiting for Galaxy watch 5 pro 3rd replacement 1 st one - Adaptive light sensor was not working 2nd - Blood O2 sensor was not working 3rd - waiting for 3rd, I am genuinely disappointed and exhausted, calls to CS, technical teams and running to the local parcel collection station to hand over the returns
I think some machines or humans should check these units before it get boxed
I think you should return and get a replacement, because you gave your hard earned money and whatever in the manual .. Should be there and working..