Close

What are you looking for?

cancel
Showing results for 
Search instead for 
Did you mean: 

Galaxy Watch 7 Ultra - having to reset watch every 2-3weeks

(Topic created on: 03-03-2025 08:35 PM)
364 Views
Beach_Diddy
First Poster
Options

My Galaxy watch 7 ultra has now started prompting me to reset the watch about every 2-3 weeks now in order to re-establish connection back to the phone.  This started happening a couple months ago.  Can someone from Samsung explain why this has started happening?  It is very frustrating.

0 Likes
5 REPLIES 5
johnz237
Legend
Options
Hi! Welcome to the Samsung Members community!

We are all customers in this forum; Samsung doesn't view these besides moderation.

I've read this happens if Battery Saver mode is on.

It may also be worth a factory reset.

Worse case, contact Samsung support.
Beach_Diddy
First Poster
Options

Battery saver is not on, and the watch has been factory reset, 3 times today trying to resolve this.

0 Likes
Elitech1
First Poster
Options

Hi I have same issue except approximately happens every week since last SW upgrade. Tried many things but in end only a full reset solves this for a week. I backup every night so lose a day each week. A pain as never know when will happen

0 Likes
Elitech1
First Poster
Options

Same issue since last upgrade. Started happening each week then every six days, now happened after four days. Contacted Samsung support. They said no knowledge of this and explained how to restart watch as I do too often. Really losing patience with the 7 Ultra and may move to Garmin who now have similar features while more reliable

0 Likes
Elitech1
First Poster
Options

Same by me and from reddit many have this issue since last upgrade 

0 Likes