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Galaxy Watch 6 Classic 47mm

(Topic created on: 06-09-2023 12:17 AM)
865 Views
Darcus
Journeyman
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I am unable to backup my Galaxy Watch 6 Classic.

The Galaxy Wear app doesn't show the option.

The watch itself states in red that the watch can't be backed up.

So, what gives? Why this behaviour?
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20 REPLIES 20
Darcus
Journeyman
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See a screenshot of the appScreenshot_20230904_211818_Galaxy Watch6 Manager~2_1000039882_1693955975.png
Darcus
Journeyman
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See attached a photo of the watch 20230906_002050_1000039883_1693956069.jpg
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smg1
Helping Hand
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This is a good question as I've raised the same issue on here too.

I was hoping after a while this issue would be resolved with an update, or the fact there's something to backup, the options would appear, or a backup would show that its actually been done.

This needs sorted ASAP as a backup is absolutely necessary.
busterbrock
Voyager
Options
Chill out and be patient 😁😁
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GusB
Big Cheese
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Watch 6 now uses Smartswitch to back up the data (rather than the previous method) do you have Smartswitch installed on your phone?
Darcus
Journeyman
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I can't install smart switch on the watch.

It's not available on the watch
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GusB
Big Cheese
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On the phone I mean
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GusB
Big Cheese
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^Screenshot_20230906_074236_Galaxy Watch6 Manager.jpg
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GusB
Big Cheese
Options
Need Smartswitch on your phone for it to backup Screenshot_20230906_074236_Galaxy Watch6 Manager.jpg
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