Wearables

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Samsung gearsport or garming 735xt?

Posted by in Wearables

Hi I have just brought the samsung gear sport but now I'm wondering if it is the right choice as a watch for a triathlete as I dont think... View Post

Hi @Laurie16 Not sure if you're still looking in to this, but if so, here's some info... View Post

Lost Gear S3

Posted by in Wearables

Hi, I've misplaced my Gear S3 and the battery is flat so I can't connect with the app. Is there a way to see it's last known... View Post

Hi, sorry to hear that. Was the battery completed dead on the watch prior to you losing ... View Post

Galaxy Wearable app. Cannot connet to gear S3.

Posted by in Wearables

Hello ! i gave my watch to someone and when he starts to set up the connection trough galaxy app he is accepting terms and conditions and... View Post

Hi @Stefan29, Did you remove the Reactivation lock from the watch before giving it to... View Post

Heart rate alert problems

Posted by in Wearables

Hi, there! Just wondering if the auto heart rate alerts (for both low and high hr) only activate during exercise? I've changed the... View Post

Hi, Carlo! Sorry for my delayed reply, I didn't see this message until now! I've got a Galaxy... View Post

Samsung Active 2 heart rate over-averaged and completely unreliable during running

Posted by in Wearables

Despite having tried almost everything (scanned through all settings, HR always on, using Samsung Health and Strava, have been wearing very... View Post

I have the exact same issue. Did a run this past week with the Active 2 in high-accuracy... View Post

Inaccurate swimming lengths since update

Posted by in Wearables

Hi, I have had my Samsung Galaxy Watch since christmas and i use it every morning to do 30 lengths in a 25m pool, it has always been 100%... View Post

Samsung have completely messed this up, its not usable any longer for swimming.   I use other... View Post

No winter sports on Galaxy Watch with Samsung Health

Posted by in Wearables

Hello, There are many winter sports in Samsung Health app on my phone. But I cannot find any of them in Samsung Health on my Galaxy... View Post

Screen time out while running

Posted by in Wearables

I just bought a active 2 watch and have notice then when I am running and want to change a song or check my time/distance, that the screen... View Post

Hey  @Greenbasturd95! Try changing these settings: Home button > Settings > Display > Scre... View Post

Some Samsung health activities won't show in watch active 2

Posted by in Wearables

Hi there, When I open the Samsung Health app on my phone, I can select Squash as a workout along with many other activities. But... View Post

I have the same problem with Kayak on my Sport - on phone but won't appear on watch View Post

Galaxy Watch shows calls as missed when I answer on my Note 8...

Posted by in Wearables

So this past week this annoying error has poped up. When I receive and answer a call on my Note 8, my Galaxy watch will show it as a missed... View Post

It's been a while, but I believe I eventually factory reset the watch, then updated the softw... View Post

Gear Fit 2 Pro - straps broken (connectors still inside) - unable to install replacement

Posted by in Wearables

Hi, The original straps of my Gear Fit 2 Pro broke and the connectors are still inside because the buttons used to take out the straps... View Post

Hey  @resteves! Best thing to do here is to take the watch to a Samsung Support Centre so ... View Post

New! Gear fit 2 Pro - Floor counting issues

Posted by in Wearables

I live in a Uk Victorian house (high ceilings) FLoor counting does not work out of the box The only way i can get my new shiney Gear Fit 2... View Post

Same issues here - I work on the 18th floor of an office building and hit my floor target on ... View Post

iconx battery drain

Posted by in Wearables

I have earbuds model SM-R150 and cardle EB-PR150. I insert the buds inside of the cradle and close the cover, and fully charge. I remove from... View Post

No worries. Cheers for trying that out and getting back to us,  @Utkudemir. I reckon that ... View Post

How to map a run

Posted by in Wearables

Hi, I have the Samsung active2. I have used it when recording a walk but it doesn't save a map of the route. I have the location on. The I... View Post

Hi, I have older Active, not Active 2. My watch will record gps data during a manual activi... View Post

Left earbud not charging in case

Posted by in Wearables

Left earbud discharging considerably faster than right one. Place both into case and leave to charge, after a while case led inside showing... View Post

Hi  @Magwhy. It might be best if an engineer inspected this. You can find your nearest Ser... View Post

Samsung galaxy buds

Posted by in Wearables

My left bud has stopped working (when I take them out the box it says the left on is disconnected). It was perfectly fine yesterday and I dont... View Post

Right, I see. Place your Galaxy Buds in their case, make sure that the charging contacts on b... View Post

Galaxy Watch 12/30/2019 Update is kiilling my battery.

Posted by in Wearables

8 months of satisfaction with my watch then the update on December 30 happened (R800XXU1DSL1/R800OXA1DSL1). My watch can't make it more... View Post

 Hey  @Pawsox! Firstly, check for any software updates for your smartwatch: open the Galax... View Post

Galaxy Buds Interference

Posted by in Wearables

When making calls with my Galaxy Buds I keep having an interference issue where the person on the other end hears, what's been explained to... View Post

Hi  @NdotR    That's not what we like to hear. Have you tried restarting or resettin... View Post

Galaxy Watch Bezel

Posted by in Wearables

I sent my watch in for repair as the bezel had stopped working and it is still under warranty. I get an email back saying I must pay $190 to... View Post

Fit e has boxes on screen

Posted by in Wearables

I got my samsung fit e just 3 days ago and because I was connecting it to an iphone SE i thought I would have to update it. So I did but after... View Post

Sound issue with galaxy buds

Posted by in Wearables

My right ear bud is capped out at 10% volume. Ive tried resetting and connecting to other devices nothing works, any advice? Scenario of... View Post

@Alaric: Please can you Launch Galaxy Wearable app > Tap Touchpad > Tap 'Right' under Touch a... View Post

Fit2 pro very hot

Posted by in Wearables

Yesterday my fit 2 pro got very hot in the charger, I took it out. I can't turn it on, the screen is black. I never had any problems wit... View Post

@AnnaM3: If you press and hold the power button for around 7 seconds, does the device power o... View Post

Active 2 rapid battery drain

Posted by in Wearables

After my update a week ago the battery drains insanely quick ....take off charger at 1100 dead by 200. Help this is ridiculous View Post

@Active2battery: Has the watch been left in a very hot or cold location? Also, have you recen... View Post

Samsung Active 2 watch Google Assistant

Posted by in Wearables

Is there any possible way users could use Google's Assistant instead of Bixby on the lastest Active watch?? I can't stand bixby and I... View Post

I used this work around but it still has limitations. It's better than nothing.  View Post

Samsung watch active has burnt my wrist

Posted by in Wearables

After receiving the watch as a gift on my birthday 2 weeks I have been wearing it since and only noticed today that it has burnt my wrist also... View Post

Hi @Tony115. Please check the following: When you wear the Galaxy Watch for a long t... View Post

Galaxy watch auto low brightness

Posted by in Wearables

Hi. My galaxy watch keeps lowering the brightness from level 10 to level 3 in low light situations even when auto low brightness is turned off.... View Post

@AlexGamer1 wrote: I have encountered this problem, but after a while the prob... View Post

Hey Samsung, do you ever intend to improve altimeter?!?

Posted by in Wearables

From day one I have a hard time with altimeter on my Samsung Galaxy Watch. It always shows some heights that are no close to reality. Now I am... View Post

Swim Tracking Not Working - No Lap Count or Times

Posted by in Wearables

My Gear Sport was uncannily accurate at tracking swim laps, split times, and strokes up until about a week ago. As of about 1-2 weeks ago -... View Post