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Galaxy Watch 6 Classic 47mm sleep monitoring stop working

(Topic created on: 24-08-2023 06:00 PM)
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Michael0321
Pioneer

‎24-08-2023 06:00 PM

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Hi to all!I would like to know if someone from here have any problems with their Samsung Galaxy Watch 6 as my one SGW6 Classic 47 mm,the sleep monitoring stop tracking my sleep since 2 nights ago.Despite I wear properly the watch during the night,the watch it say to "wear the watch for sleep monitoring" ! I tried to uninstall Samsung Health,reinstall,clear cache,reset watch,allow watch sensors all permisions but the watch don't want to track my sleep!For sure I will not buy any Samsung product,expensive ones and low quality.Thank you
25 REPLIES 25
Michael0321
Pioneer

‎26-12-2023 12:13 PM

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In response to cprince69
Thank you Cprince69,I will do as you say.Cheers
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cprince69
Explorer

‎26-12-2023 05:54 PM

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You are most welcome Michael. I hope this works for you. Please keep us posted. If it still doesn't work then definitely get it back to Samsung. The Motherboard and back was replaced on both my 5 Pro and my 6 Classic. Please let us know how you fare.
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JesusFollower
Apprentice

‎15-01-2024 01:40 PM

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Mine doesn't work either.  I switched to the Galaxy 6 because the sleep on my Galaxy 5 watch stopped.  Now the new watch 6 is not working either.  It's very frustrating and I've done all kinds of research to no avail.

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JesusFollower
Apprentice

‎15-01-2024 01:41 PM

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In response to aaronw

I checked everything possible.  It just doesn't work.

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Michael0321
Pioneer

‎15-01-2024 04:44 PM

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In response to JesusFollower
At this moment I am at the third Galaxy Watch 6 Classic as the first one I sell it,second one I send it back.This time the watch work properly,sometimes I turn on my phone during my sleeping,the watch is on airplane mode.When I wake up ,I turn on the phone ,deactivate airplane mode and then the watch synchronize with the phone and calculate my sleeping.Now I have no problems with this watch.But before with the previous ones,many nights the watch did not detect my sleep.I have one UI 5.0 if it help you.
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Marteeen
First Poster

‎29-12-2024 10:15 PM

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In response to Michael0321

So, did anything "fix" it besides sending it back?  I got this thing for my birthday and it recorded my sleep for 1 night and nothing further.  Checked every setting imaginable and multiple factory resets.  If it wasn't a gift, it'd be run over multiple times in the driveway by now.

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