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Galaxy watch 5 keeps stopping

(Topic created on: 17-06-2025 06:08 AM)
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seb773
Explorer
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Hello,

My Galaxy watch 5 pro can't keep BT connection to the phone.

The Galaxy wearable app say "keeps stopping".

I already clear cache and data, uninstall then reinstall the app and also reset the watch.

But the issue remains, is-the a incompatibilty issue between the app and android 16 ?

 

Thanks,

7 REPLIES 7
ScoredByOctane
Navigator
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Does other apps stop or crash?
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seb773
Explorer
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No just the wearable app.

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ScoredByOctane
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Ok what phone or os are you using?
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seb773
Explorer
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Pixel 8 Pro & android 16 fully up to date

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SiHuWa
First Poster
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I'm having the same problem but also have my Galaxy Watch 5 Pro asking to be reset as well. Have done a factory reset, restored from backup, worked for a couple of hours, and it has started spamming the "Reset your watch" notification on the watch again.

I'm using a Pixel 9 Pro XL, Android 16, and all software up to date.

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seb773
Explorer
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Same things for me, worked for a couple of hours after factory reset.

The problem must be the Galaxy wearable app, so i hope that Samsung will update it soon to fix this issue. 

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seb773
Explorer
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Samsung has published the version 2.2.63.25060561 but no improvment, still " keeps stopping"

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