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Original topic:

Galaxy watch 4 warrenty

(Topic created on: 04-07-2022 12:17 AM)
Members_GDi6QvQ
First Poster
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Wearables

I'm sending my galaxy watch 4 of tomorrow for a new battery as this one only lasts about 8 hours.

Do I need to show proof of purchase for the warrenty to be valid?

I bought it off ebay so I don't have a physical receipt but I do have the screen shot saying I purchased it. It has the date, price, name of item purchased, delivery address and name of the person who sold it to me.

Thanks

Galaxy Watch4 

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2 REPLIES 2
Bigtasty65
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I can't be certain but they usually do require a purchase receipt if you want the repair done free of charge under warranty. They might charge you otherwise under their terms & conditions.
If the seller on ebay, claimed that it was still under warranty. Then the seller should have supplied you with the original receipt.
There's no excuse for a seller to say that they purchased it from Samsung.com so didn't get a receipt. They would have got one.
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Richmar83
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Depends. Technically then if they asked for proof of purchase then they'd want the original purchase receipt rather than an Ebay resale as there's the possibility that its a refurb item. However, if they item warranty was registered online with Samsung then the original date of purchase may be recorded there. Also, the Watch 4 hasn't been out for a year yet so any manufacturer faults will fall within the statutory warranty period anyway.
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