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Original topic:

GALAXY WATCH 4, google pay not working.

(Topic created on: 4 weeks ago)
kiiiBiiin
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Wearables

Hi, I'm new here, bought my watch 4 few weeks ago. I bought this watch for few good reason and one of them is this GOOGLE PAY. I installed the google pay from the playstore, then registered all my cards, then it will work few mins to an hour then I got  this error that "Can't use Google Pay, Google pay hasnt launched in this location yet." (attached photo of the error) Tried to uninstall and reinstall it then tried to use it once with one transaction and it worked. unfortunately after few mins I got this error again.processed-533ea696-2e1c-424c-b9da-7bb8e38b14a6_Ng38ctzs.jpeg

I have done all the steps of troubleshooting this issue, including factory reset, changing my country in google setting but still the same. I am currently in UAE where google pay for watch is activated and I should not be  getting this kind of error.  

Tried to check with the local service center, but after trying all the steps that I have already done, there answer to this problem is that I am not using a SAMSUNG PHONE. Isn't it ridiculous? they said that the country of my phone should by under UAE for it to work (which ironic since my phone is also bought from UAE) and the watch country should sync with the phone that's why it is not working. 

I find it hard to believe that the main problem is my phone, so I posted it in reddit and the guy on reddit said he has  One plus phone and his GPAY is working very well.  So its not about the phone. 

Did any of you experience the same thing? any thoughts on this and how can I fix this issue?

Thanks in advance!

 

 

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6 REPLIES 6
meitalelle
Explorer
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I have no idea but on my Samsung phone never worked Google pay. unfortunate t doesn't accept my bank.
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paolomario
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@meitalelle Get Revolut account. You will get their virtual visa card immediately after you complete registration (you can also get real one if you want to) and you'll be able to use it with Google Pay. After you top-up your account with money :winking-face:
meitalelle
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problem I cannot complete my registration even on my phone samsung pay.
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paolomario
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These services are not available in many countries and with many banks (like Barclays in the UK because they have got their own app for contactless payments so they don't support neither GPay nor Samsung Pay. They don't have a companion app for smartwatches neither). I found out that establishing a bank account with Revolut helps. Try with them first, and once you get that virtual card you should be able to go ahead. As long as these services are available in your country.
meitalelle
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thank you. so much I'll try
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paolomario
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Not a problem :smiling-face:
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