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Galaxy watch 4 classic wont turn on

(Topic created on: 21-11-2022 05:58 AM)
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Jerry23
Apprentice
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Hello all, so my galaxy watch 4 classic has run out of battery. However, when I place it onto different charging ports it won't show that it's charging (but when I tried charging it via power sharing from my phone it's indicative that my phone is charging my watch, just that the watch screen is still black - no charging logo).

I tried pressing both watch buttons to do a reset but it's not responsive at all. I think my watch should have been charged but yet i can't turn my watch on... Could anyone please help me on this? Thanks.
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2 REPLIES 2
Reylob
Big Cheese
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Did you update the watch firmware recently? There was a firmware that bricked the watch 4 and the only solution was to take to a Samsung centre for repairs.

Even if the problem is not caused by the firmware issue, it seems that you might need to take the watch to Samsung centre to check it.

Glenntech
Samsung Members Star ★
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This is the advice in the notices section on the Members App Screenshot_20221121_055744_Samsung Members_1000001372_1669010264.jpg