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Galaxy watch 4 classic Bluetooth issues

(Topic created on: 14-10-2021 07:48 PM)
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NeonSparks
Explorer
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So I just got the galaxy watch 4 classic and I cannot connect to any of my Sony Bluetooth headphones.... I can connect to some cheap headphones I have but not the Sony ones...... Already regretting buying another Samsung product......

35 REPLIES 35
punit1995
Journeyman
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After the song ends! 

SeanHu
Journeyman
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That suggests to me that it's a software problem, not a connection problem. (some people on Reddit suggests to wear Watch 4 on the right wrist; I don't think that would solve this problem)

punit1995
Journeyman
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I would also think it's a software problem that it's jamming the earpiece after 2 songs. The earpiece work fine when i connect it to my S21 Ultra and bring it for a run. But only jams when its connected to the watch. @Samsung any fix for this issue? It sucks having offline playback but being unable to utilise it. I wonder if its the same issue for Samsung's own earbuds?

SeanHu
Journeyman
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@Samsung, any solution to the problem we described?

chosenek
Student
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I have the same problem with my Huawei am61. Sometimes it takes 1 song, sometimes 10 songs, but eventually the bluetooth connection drops and the only way to re-establish it is to reset my headphones with a charging cable.

 

I have tested this headphones on serveral other devices, including Samsung phones, and never had this problem. I think it must be problem with the watch itself.

 

Its really annoying, when you plan to run for an hour and after 5 minutes the headphones are not working anymore.

I have my second headphones - JBL from Sonny, which as I can see from other replies it has the same issue - no too many options for me.

 

And yes I can confirm that it happens EXACTLY when the song ends and a new one should start playing. I am using Youtube Music app. Not sure if its the case also with manually downloaded songs.  I can hear the song diretly from the watches, but the headphones never connects again (until the reset with charging cable)

SeanHu
Journeyman
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Thanks for sharing. We have the same issue. Because I was so annoyed by this, I bought Galaxy Buds + (it's about $65, with students discount and trading in my Anker earbuds). The problem disappears. So the watch works well with Samsung earbuds (BTW, I also use Youtube Music)... 

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SeanHu
Journeyman
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Has anyone tried paring the watch with Bose Tempo frame? Does the connection get dropped there?

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punit1995
Journeyman
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Samsung subconsticously making us switch to their own earbuds by ***** up the connection to third party earbuds. Well played Samsung. Well played.

arew
Journeyman
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I've got the Watch4 non-classic. With an OT-ADAPT bluetooth adapter that worked just fine with my old Galaxy Watch 46 mm, I get stuttering on the Watch 4. So I tried buying a SBH24 Sony bluetooth adapter. This doesn't stutter, but it stops playing audio after a minute or two. These issues happen no matter which app I am using. Seems they have bugs in their bluetooth audio stack. Hugely annoying!

amorosobruno
First Poster
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I've been experiencing the same problem that others described. I connect my JBL 350bt to the watch and after 1 song on more it just jams the headphone. The watch still connected and playing the music and the headphone still connected but without audio output.

To get the output again I need to turn off the headphone, reset to the factory settings and then reconnect to the watch. Even after that it can just jam after the first song ends.