07-10-2020 10:55 AM - last edited 07-10-2020 10:57 AM
Hi,
Galaxy Watch 3, Model SM-R840.
Over the last three weeks an odd issue has been observed where the calories counted/activity in the daily activity go missing. For example, for a given day the calorie count will show as greater than 0 (in all cases the calorie target was actually exceeded), but then a few days later when viewing the chart under "This week", the calorie/activity bar for that given day will show as empty. "Workout" and "Move hourly" are not affected. Furthermore, the issue does not occur for the same day - so far, for the three occurrences, the issue has occurred for two Tuesdays and one Monday.
A reset has not helped.
How can I troubleshoot/resolve this issue?
Thank you.