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Original topic:

Galaxy smart watch.

(Topic created on: 10-09-2023 05:00 PM)
anna 187
Apprentice
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‎10-09-2023 05:00 PM in 

My watch turned black.Doesn't want to work.

First started flickering and two days later stoped working.

Anybody knows what happened.

Tried to book the repair but don't have serial number and have no idea how to find it.On the watch there is only model number

4 REPLIES 4
UNKNOWNUSERNAME
Troubleshooter
Options

‎10-09-2023 05:41 PM in 

you can find yoyr serial number via the wearable app by watch settings> about watch> status information
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anna 187
Apprentice
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‎10-09-2023 06:14 PM in 

Don't have it anymore because I tried to restore it and probably I deleted hoping I can add again but as my watch stopped working couldn't do it.So no information about it at all on my phone in my wearables.

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Neo001
GrandMaster
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‎10-09-2023 06:25 PM in 

Serial number should also be on the box that the watch came in.

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GothicGeisha
Navigator
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‎11-09-2023 11:48 AM in 

Did it get wet? Without the water function being enabled.
Or received a hard blow?

Hope you get to the bottom of what's wrong.
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