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Original topic:

Galaxy Buds Live With S23 Ultra

(Topic created on: 29-08-2023 03:31 PM)
Deepgreen
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Hello - 

 

I am unable to change the volume of my 'Buds Live' when using them with my S23 Ultra, by pressing each bud for up or down, as I did with my previous Samsung phone.  Other tap commands still work.  Is there a solution to this, please?

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2 Solutions


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Solution
Babishko
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One more thing. If you go into your Galaxy Wearables app, have you accidentally turned your Buds' Touch Controls toggle to OFF?..

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Solution
Deepgreen
Journeyman
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Well, now I have delved into the touch control settings on the app I have discovered that, rather than being turned off, the control function had been changed (don't know how because I haven't fiddled with it).  So, I have changed it back to 'volume control' and all is well!  Many thanks to all for the pointers, which got me to the solution.

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7 REPLIES 7
Babishko
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Is the software on your Buds Live up to date @Deepgreen?.
Deepgreen
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Just checked again and they are up to date.

Babishko
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Okay, next step will be to unpair your Buds from your S23 Ultra and then reconnect them.
Solution
Babishko
Hotshot
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One more thing. If you go into your Galaxy Wearables app, have you accidentally turned your Buds' Touch Controls toggle to OFF?..
Deepgreen
Journeyman
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The one, two and three tap commands for track changes work fine, it's just the volume up and down, which I now find also doesn't work when I use them with my Mac Book Pro, when they used to.  I have tried unpairing/resetting and re-pairing, to no avail.

Solution
Deepgreen
Journeyman
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Well, now I have delved into the touch control settings on the app I have discovered that, rather than being turned off, the control function had been changed (don't know how because I haven't fiddled with it).  So, I have changed it back to 'volume control' and all is well!  Many thanks to all for the pointers, which got me to the solution.

Babishko
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You are very welcome. I hope you can enjoy your Buds to the max now. 👍
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