19-10-2020 05:07 AM
I have been using the buds + since May and have been noticing the asymmetrical charging and comsumption of the left and right ear buds, at first it was a small difference but recently it has come to the point to which my right bud only charged to 45% while the left one went to 100. I need assistance on this matter since I only use the buds on my day to day.
19-10-2020 11:17 AM
Hi @Wandenkolck, hope you're doing well. Let's try going through the troubleshooting steps on this page to determine what actions to take to get this sorted: https://www.samsung.com/uk/support/repair/mobile-device/pick-up-service/