Galaxy buds FE left earbud problem

[samisandrana]

Hi I'm sami ullah i just buy galaxy buds FE before 1 week .. & now my left earbuds making loud noise when i switch to ambient or noise cancellation mode .. even call quality from left earbud is so noisy . Please help me with this issue

[Danilo_L]

Hi samisandrana,

welcome to the official Samsung Italia Community.

Could you tell me which smartphone the Buds iare associated with?

While waiting for your feedback, I suggest you proceed with a reset of the Buds, following these simple steps:

• Open the "Galaxy Wearable" app
• Headset settings
• Reset Headsets

Next, you will need to pair again and check if the anomaly persists.

I remain at your disposal.

Have a nice day!

[samisandrana]

I already done reset ..
But it doesn't fix the problem ..
Mic quality is so bad from the left earbud
My earbuds are connected to galaxy s22 ultra

[Andrea_C1]

Hi samisandrana, 

thank you for the feedback.

Could you check if the error occurs by connecting the headsets with a different smartphone?

Have you verified that you are wearing your Galaxy Buds FE correctly?

Find all the information about it here:

https://downloadcenter.samsung.com/content/UM/202309/20230906170129949/SM-R400N_UM_EU_Eng_Rev.1.0_23...

If you do not solve it, it may be appropriate to go to one of our Authorized Service Centers for checks.

Please let us know!

Have a nice day! 

[samisandrana]

Yes I'm wearing correctly .. and tried to connect with other mobile but problem remains the same

[willsimon69]

Stesso problema....non si risolve né cambiando apparato né facendo un ripristino.
Personalmente ho preso già appuntamento con un centro samsung.