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Galaxy Buds Crackle

(Topic created on: 05-04-2019 04:30 AM)
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Bibbs
Student
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New S10+ and new Buds

 

Play music (DoubleTwist app), put phone in my pocket and get crackling on both buds.

 

No phone case, have left the bud case and Gear S3 watch at home.

 

Nothing else in pocket. No other Bluetooth connections.

 

Turned the "Dual Audio" off, "Ringtone Sync" is off/disabled.

 

Still have crackling issues. Other Bluetooth headphones work fine.

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16 REPLIES 16
GalaxyEarbuds
First Poster
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My earbuds crackle while I am talking on my mobile....it is positivley maddening.  Anyone know how to fix this?

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GalaxyEarbuds
First Poster
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Well that's clear as mud!  What is "build number" and where do I find that to tap on it several times? I don't know where to find any of thse options on my Samsugn Galaxy S8 phone that you are referring to

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GalaxyEarbuds
First Poster
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Where does on find the "developer option?"
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Deovolt
Journeyman
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Settings> about phone> software information> build number, tap many times and you will unlock developer options

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GalaxyEarbuds
First Poster
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Found it...well done!

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AmethystVenom
Journeyman
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Seems to be an issue on the Galaxy Buds Live as well. The developer options seemed to help though. Thanks! Hopefully Samsung will look at this. I'm on a S20. 

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Protactinium234
First Poster
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In case anyone runs across this thread in the future, my problem was actually with AAC. I changed it to SBC and it fixed the issue. 

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