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Galaxy buds 2 issues

(Topic created on: 12-04-2024 09:59 PM)
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Members_GGxKZjt
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Hi,

I bought a pair of Samsung buds 2 under a year ago and they have not really worked.

I have had them in for repair 4 times now at various Samsung stores.

I am sick and tired of them not working can I get a refund?

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4 REPLIES 4
TechZilla
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I doubt it since you have had them for so long, I'm pretty sure you can raise it with Samsung if all 4 repairs didn't fix them. What exactly is the problem with them?
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Members_GGxKZjt
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Various different issues:

  • Loud high pitch squeaking 
  • One earbud being louder than another
  • Constantly having to change the earbud balance often raving to putting all left but the right still overpowering
  • Loss of sound completely
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Members_GGxKZjt
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How do I raise it with Samsung?

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TechZilla
Troubleshooter
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Via email or phone, where did you buy them from?
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