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Galaxy buds case not charging

(Topic created on: 27-08-2022 12:20 AM)
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SuffyaanAli
Journeyman
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Hello,

I have the galaxy buds pro and recently the case has stopped holding any charge. I have left it plugged in with the red light showing. However when I open the wear app it shows it has 0% battery and when I open the case no lights come on.

When I place the buds in the case and plug the charger in, the buds recharge but the case does not.

I have tried different cables and also trying to wireless charge them but nothing is working. I have so reset the buds in the app.

Any help would be appreciated.
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4 REPLIES 4
You-got-this
Apprentice
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From what you've stated, seems like the case has a fault. Maybe the internal cells for the case died or have some faults. May need repair or replacement.
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marinferencz
First Poster
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Hey
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marinferencz
First Poster
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Helo
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You-got-this
Apprentice
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Hello.
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