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Galaxy active watch stops recording exercise midway through workout.

(Topic created on: 13-04-2024 09:06 PM)
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JL32
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My galaxy active watch has suddenly stopped recording exercise midway through the workout.  I have not changed any settings on my phone or watch so I am at a loss.  The software is up to date.  Any help is appreciated. 

10 REPLIES 10
samehsameh
Explorer
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I'm having the same issue and looking around this forum a little so are many others.

It all started after the most recent update last week. It seems to be that when you go through the Samsung health app on the watch and start an activity it then gets interrupted a few minutes later when 'auto detect workout' kicks in. Why is auto detect kicking in when you've told it you're already working out I have no idea. It didn't use to before the latest update.

The problem with these forums is that it's just an echo chamber for users having issues. I've yet to see anyone from Samsung acknowledge this issue so I guess the only 'fix' is to disable autodetect workout for now until the devs can be bothered to pull their fingers out their rears and fix it. Not really a fitness tracking watch if it doesn't track fitness. 

Saxy
Navigator
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I am having similar issues since last update. Start walking (directly from watch) and it stops about a minute in. Swimming on 2 occasions now and it logged only 31 lengths despite doing 32. How can it miss a full length?! Its always been fine until this past week.
samehsameh
Explorer
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A few others users who have reported the same issue have said a factory reset has solved it for them.  We shouldn't have to do that after an update.  Still, I will give it a try and let you know if it solves it after I go for a run tomorrow.

samehsameh
Explorer
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So a factory reset and restore has worked for me on my run today.  We shouldn't have to do that after an update but at least it gets the recording workouts fixed (until the next time they inevitably mess it up)

AlDogg
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Mine stops midworkout and just says it appears you've stopped working out and gives me finish or resume options, very annoying as I'll be in the middle of an intense set and it won't be tracking anything correctly.
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PocketRocket4
Explorer
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Mines doing exactly the same. Have you managed to find the  problem to why it is doing this?

Cheers  

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AlDogg
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I haven't and it's VERY annoying
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Stealth99
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Please can someone help with this, no matter the workout it keeps coming up with, have you finished your workout...... please help it's driving me nuts ...auto pause is off some workouts this option isn't available.
Members_v8E0m6C
First Poster
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It's sooooo annoying!!! I'm having the same thing and I'm like the whole point of buying this thing is to track when I'm working out... and you're telling me I've stopped when I'm sweating my ass off! Have tried to turn off the auto detect  have rebooted the watch... and still the same problem. Not happy.

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