Galaxy Active not tracking distance

[matthewgordon]

Hi,

The diatnce isn't being tracked on my Galaxy Active watch. During and after a activity it states 0km. I have reset the watch to factory settings, turned on GPS, turned off/on cycling in workout detection. Turned off elliptical training and rowing in workout dectection.

Any pointers?

Thanks
Matthew

[Galaxy 3 watch]

I was excited to go on my first 13 mile bike ride and 1 mile run and have it recorded.  However my activity distance recorded only 2.6 miles.  What's this about?