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Original topic:

Fit2 won't connect with app but Phone says it is paired.

(Topic created on: 07/02/21 14:26)
thebrighton
First Poster
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Wearables

Pretty much as described in title. The Fit2 will not pair with the app. If I go into the phones Bluetooth it says it is paired with the Fit2 but all the app says after scanning for wearable devices is that none appear. I've paired and unpaired, installed and uninstalled the app and still nothing. Checked and phone is compatible. Not the first time I've wasted hours on a Samsung product and no doubt not the last. Any suggestions before I return the Fit2?

Cheers

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5 REPLIES 5
Shazzkid
Explorer
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Wearables
Sometimes your phone must also have location turned on, just for the pairing stage, then can be turned off afterwards.
Alternatively, if that doesn't work, ensure that the Fit2 is in pairing mode.
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thebrighton
First Poster
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Wearables

Hi,

tried it with location on and off as that happened with previous fitbit.  No idea how to see if it is pairing mode as the only screen it shows is the initial set up screen,

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Graham121
New Member
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Wearables
same trouble with mine and my daughters everything itloses Bluetooth i have tomanually reconnect them. this is last galaxy item im buying. it worked before app update
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thebrighton
First Poster
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Wearables

I tried it on another phone and it connected no problem but not much good being connected to the wrong phone.

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thebrighton
First Poster
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Wearables

I love the way Samsung are now emailing me to mark one reply as as accepted solution. How about reading the thread and coming up with a solution Samsung?

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