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ear buds

(Topic created on: 22-08-2020 05:28 PM)
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steele
First Poster
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I want to claim my free eaf buds but there is nothing in the benefit part of the app which is where I keep being told I need to claim them . How do I get them help please
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EllyH
Pioneer
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It should be under the benefits tab on the members app. You have to scroll down the screen, its the second option from the bottom, titled "Have you claimed your reward yet?".
It eventually leads you to the claim form page, where you select which item you pre-ordered, press claim and fill out form. They will verify your claim and then send you a voucher, it says within about 5 days, where you then select the reward you want.
This is the link https://20202.samsungpromotions.claims/gb/en/pages/notepreorder/home
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