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cant sign in to galaxy watch app on IOS

(Topic created on: 15-05-2019 02:02 AM)
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Gavvega
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I have a Gear S3 frontier, this was working ok with my iphone 7, but then i got a new phone, an iphone 8 on IOS 12.3, since then the samsung galaxy watch app will not accept my username and password. I can sign in online with the same credentials, I have tried deleting the app and reinstalling. Samsung customer help were terrible, first telling me that you cant use a samsung watch with an iphone..., and then eventually telling me that the problem was with the app developer and not samsung (the dev. IS SAMSUNG!!) The watch is rendered useless, I cannot put the apps that i need back on as i had to reset the watch to pair with new phone. 

 

If there is a fix for this then please let me know!!

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