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Cannot restore backup to watch. Says wifi direct disconnected to watch.

(Topic created on: 16-02-2025 05:50 PM)
543 Views

I have this problem too

Tyw7
Apprentice
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I find an odd occurrence when the watch is unable to restore backup. It worked on the first instance but any subsequence instance causes it to fail.

 

I connected Galaxy Watch6  # to the Galaxy S23 Ultra   and it fails to restore backup.  To test I connect it to my backup Galaxy Z Fold6  and it restores the backup.  However, I reset the watch to reconnect Galaxy S23 Ultra  , which fails.  But annoyingly now even restore from the Fold6 fail.

 

Screenshot_20250216_180308_Smart Switch.png

 

8 REPLIES 8
BandOfBrothers
Samsung Members Star ★★
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Hello 👋 and Welcome to the Samsung Community Forum. 

That is a conundrum @Tyw7 

I've never personally experienced a back up / restore not completing. 

Certainly sounds like a tech glitch. 🤔 

May I suggest to perform a forum search as you may find already existing threads with help and advice within. 


Daily Driver > Samsung Galaxy s²⁵ Ultra 512Gb ~ Titanium Black.

The advice I offer is my own and does not represent Samsung’s position.
I'm here to help. " This is the way. "

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Tyw7
Apprentice
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I did but not finding any.

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cguanes
Student
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I'm having the same problem... Watch 7 Ultra, keep resetting and cannot restore due WI FI Direct lost connectivity

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cguanes
Student
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I just got the restore working by deleting my home WIFI connection on the watch and phone...

My router provides WIFI-7, no sure if that was the problem but like I said "forgetting" the WIFI on both (watch and phone) did the trick and the restore worked.

Waheroe
First Poster
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Thanks, this worked for me. 👍

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East1
Student
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Same problem. Same devices.

I wouldn't need to restore but this is the 5th time my watch and phone have lost connection and would not reconnect without resetting the watch. Each other time I was upset, but happy to have had a backup. Now the backup won't work. 🗑🗑🗑🗑🗑🗑

Members_2cMb4X0
First Poster
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I have the same issue backup will not restore to watch really annoying 😒 

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eliechart
First Poster
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This worked for me as well! Thank you sir!!

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