Cannot log in with Samsung Account in Galaxy Wearable app (iPhone 17 Pro – Error 400 / white screen)

[Pablo15061963]

Dear Samsung Support,

I’m using a Galaxy Watch 3 together with an iPhone 17 Pro (iOS 18) and I’m unable to sign in to my Samsung Account inside the Galaxy Wearable app.

When I tap “Sign in with Samsung account”, the app only shows a white screen or the error “Cannot load webpage (Error 400)”.

I’ve already tried the following steps:

• Cleared Safari cache and website data

• Disabled pop-up blocking and cross-site tracking

• Turned off VPN / ad-blockers

• Reinstalled the Galaxy Wearable app

• Logged in via https://v3.account.samsung.com in Safari (this works fine)

It seems the Galaxy Wearable app still uses the older login URL https://account.samsung.com, which causes the iOS WebView to fail loading the page.

Could you please confirm if there’s an update or workaround planned for this issue?

Kind regards,

Pablo

[Tourbillon De La Vie]

Galaxy watch 3 has reached eol. No supported any longer

[Glenntech]

As has been mentioned. The Tizen OS on the Watch 3 is no longer supported and any latest software won't support the older software now.
Plus the Galaxy Wearable app on ios won't have a lot of the features you will probably want.
You will need to get a newer version of watch to get the app support
You can try reaching out to the app developers for further information

This is a customer to customer based forum and Samsung technical support doesn't monitor here