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Original topic:

Can I buy just one earbud??

(Topic created on: 26-08-2022 02:11 PM)
ChrisDouk
First Poster
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Wearables
I lost the left ear of my olive samsung buds. Can I buy a replacement?
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4 REPLIES 4
Gilani
Pioneer
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No you can't
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JAMES4578
Samsung Maker ★
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 Hi @ChrisDouk   I recall   customers have been able to purchase a single bud in the past.  You would need to get in touch with Samsung Support though https://www.samsung.com/uk/support/  or visit an Experience centre .  

Some information on syncing here, it is not a Uk link so the phone number not applicable https://www.samsung.com/sg/support/mobile-devices/how-to-couple-with-a-newly-purchased-earbud-and-a-... 

I do not work for Samsung or make Samsung Products but provide independent advice and valuable contributions.


My Device- S21 Ultra 5G ( SM-998B/DS ) CSC= BTU , 12GB/256GB
One Ui 5.0,Android 13 .

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ChrisDouk
First Poster
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Just spent 45 mins talking to 2 support agents as the first one disappeared. U have to send it to an engineer then they send toy the cost and then u can say if u want the replacement or not
JAMES4578
Samsung Maker ★
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Wearables

@ChrisDouk  oh right,not exactly straightforward.

I do not work for Samsung or make Samsung Products but provide independent advice and valuable contributions.


My Device- S21 Ultra 5G ( SM-998B/DS ) CSC= BTU , 12GB/256GB
One Ui 5.0,Android 13 .