Buds2 Pro: how to keep head tracking on?

[Pietricello]

I have Buds2 Pro and Flip 4 and i tried the 360 surround feature with head tracking. Nice, nothing to use always but one thing is driving crazy: it works only when your phone is unlocked. Ok ad admit i am lazy but i cannot find the way to make it works after that few seconds the screen is unlocked. Ok i can understand you can stay in front of phone to make BT discover position but how can i listen an entire ..only one song...if i have also to keep display on or worst i neither can close the flip? I hope to be stupid and have not found the right setting but if i am not this feature is really useless unless you want to try just for that 30sec/1min the phone is not locked.

[Rod Sott]

Hi! I'm facing the same issue on my S23 Ultra.. when I lock the screen, the head tracking stops working. Even adding my Buds as a trusted device on Smart Lock, it keeps stopping when I lock it. I changed at both "Galaxy Wearable" and "Galaxy Buds2 Pro Manager" apps, at the App Info menu, to change the Battery usage from "Optimized" to "Unrestricted", but the same issue remains. If someone could help me fixing this, would be much appreciated.

One doubt is that since it is claimed at the Ads, that the 360 feature uses Dolby Atmos, why does it disables Atmos when in 360 mode?

Thanks in advance!

[bernardo_exe]

I have the exact same issue. It's very annoying because most times I have the phone inside my pockets while listening to music. As soon as the screen locks, it turns off.

I also noticed that it stays at whatever position you had the tracking set to when the screen was on, instead of resetting to the center.

[Atriya]

I have the same exact problem. Has a solution been found?