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Buds pro - right earbud not detecting its in my ear

(Topic created on: 23-08-2022 02:48 PM)
1513 Views
Loli5
First Poster

‎23-08-2022 02:48 PM - last edited ‎23-08-2022 04:06 PM by Moderator

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Hi, my right earbud (buds pro) dosent understand that its in my ear, which blocks features like active noise canceling and ambient sound. I cleaned it and it still didnt work... what should I do?

1 person had this problem.
2 REPLIES 2
Andrew2735
Pioneer

‎23-08-2022 06:50 PM

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Contact Samsung on Twitter and explain there.
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Obsydian
Samsung Members Star ★

‎25-08-2022 07:01 PM

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Check the fit is right and test using the feature in settings.

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