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Buds fe crack

(Topic created on: Saturday)
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Galacticdude
Pioneer
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One of my galaxy buds fe cracked
Any idea how/why and how I can fix it

image


1 Solution


Accepted Solutions
Solution
AndrewL
Moderator
Moderator
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@Galacticdude: If you Galaxy Bud FE has suffered physical damage, then it will be necessary to arrange an engineer's inspection and repair via an authorised Service Centre or repair location. With this in mind, if you are based in the UK or Ireland, please contact Samsung Support directly via the link below, and an advisor will be able to assist you further. 

https://www.samsung.com/uk/support/contact/

Alternatively, you can arrange the inspection yourself on our website via the link below. 

https://www.samsung.com/uk/support/repair/

Please note that physical damage is not covered by our standard warranty, therefore a charge will be applicable to cover the cost of the service and any necessary repairs. 

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3 REPLIES 3
GusB
Samsung Members Star ★
Options
Well..

Option 1 - carefully try some super glue at your own risk

Option 2 - book In with an authorised Samsung repair shop

Option 3 - replace (either new or 2nd hand)
lminvti
Samsung Members Star ★
Options
Hi there

We do not suggest any DIY as it could potentially harm your buds more, best to book a professional repair.
Solution
AndrewL
Moderator
Moderator
Options

@Galacticdude: If you Galaxy Bud FE has suffered physical damage, then it will be necessary to arrange an engineer's inspection and repair via an authorised Service Centre or repair location. With this in mind, if you are based in the UK or Ireland, please contact Samsung Support directly via the link below, and an advisor will be able to assist you further. 

https://www.samsung.com/uk/support/contact/

Alternatively, you can arrange the inspection yourself on our website via the link below. 

https://www.samsung.com/uk/support/repair/

Please note that physical damage is not covered by our standard warranty, therefore a charge will be applicable to cover the cost of the service and any necessary repairs.