24-03-2017
05:53 PM
- last edited
17-05-2019
10:05 AM
by
AntS
My watch's battery has crashed twice in the last two weeks, going from a reasonable %charge to zero very quickly and then switching itself off with no warning.
The first time this happened I did a factory restore and then turned everything off, notifications, wifi, etc. That seemd=ed to cure the problem and the watch was lasting 3 days without charge
its done it again today, no warning just switched itself off. Was 100% this morning. and turned off at 3pm
Ive seen some reports it could be to do with a recent android update, but im not sure
Has anyone go any ideas ?
Im connecting it to a Samsung S6 edge
26-03-2017 07:03 PM
Hi @Madmoose.
Any issues with Bluetooth on your phone (e.g. poor or intermittent connection)? And what Android version is your phone on? Settings > About Device.
26-03-2017 07:28 PM
HI There
Thanks for your reply. Not got any issues with bluetooth as far as I am aware its working fine.
Curret version on phone is Android 6.0.1
Im aware that if the phone is away from the watch the wath tries to get a connection and the battery drain can be high. But the phones was with me all day so not sure why its done it
26-03-2017 08:46 PM
No worries - and thanks! Is the Gear Manager app on your phone up to date? And was anything changed on the phone or watch just before the battery issue started?
26-03-2017 10:02 PM
Hi.
Yes gear manager app is up to date. And nothing was changed before this started happening.
26-03-2017 10:22 PM
One thought. I've just noticed the good lock app was active although I don't remember it being so before. As I thought I'd got rid. I was aware of an update to it but can't believe it activated automatically I've uninstallEd it to see.
Could be clutching at straws