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1 side of galaxy buds live slightly working

(Topic created on: 22-07-2022 09:17 AM)
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Ja2016
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So only the left side is properly working, when I take out the left side I can slightly hear the right side but it's very, very quiet. I haven't tried anything yet since I've no idea what to do lol

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AshP_
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@Ja2016  I recommend checking that your Buds Live are fully up to date to begin with, just head to the Wearable app > Earbuds software update > Download and install. Then, try clearing the cache of the Wearable app. If you have a Samsung phone, you can do this by heading to Settings > Apps > Galaxy Wearable > Clear cache.

It's a good idea to make sure you've thoroughly cleaned your earbuds, as blockages can cause volume issues. Check out this guide for further support with this: https://www.samsung.com/uk/support/mobile-devices/how-to-improve-audio-quality-of-the-galaxy-buds/

You'll find other useful tips through that link too. 

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