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Nordic Community Structure

Community Manager

Hi all 🌻


I’m so excited to see that you’ve found your way to our Nordic Community. This is a place dedicated to users from Sweden, Norway, Denmark and Finland - but of course everyone is welcome! Since we all are pretty new to this I thought I’d give you an overview guide/map on how things are structured around here, so that you can enjoy every part of the Community to the fullest.


Right now on the Nordic Community we have:


Lounge Area

Chat, articles, news, tips, meet-ups, competitions/challenges, Rules and FAQ's related to Nordic members!


  • Community Newsroom (Articles/blogs; news and tips about Samsung products)
  • Videos (e.g. Samsung product intros; various" How-to's")
  • Nordic Lounge (For Nordic specific topics and general chat)
  • News, Rules & FAQ's (e.g. Community Terms of Service; Community Guidelines & a who's who; introduce yourself; Community feedback.)


UK Discussion Boards

This section links to the UK Community where loads of useful information on products already exists. Go here to ask questions and find solutions regarding your smartphone, TV or another Samsung product or service. Important to know is that this page is run by our colleagues in the UK, and by entering their site you are accepting their terms and conditions. ALSO - if you use the search function on the product boards, make sure to type in English to get results!


The discussion board consists of following categories:



Mobile Apps & Services

Samsung Pay; Samsung Health; Galaxy Store; Samsung Members; to mention but a few.



All Samsung tablets.



E.g. smartwatches; Galaxy Buds; Gear VR.



For Samsung TV's.


Audio & Video

E.g. soundbars; wireless speakers, Blu-ray players; Home Theatre/Cinema.


Home Appliances

E.g. washing machines/dryers; fridges; ovens; vacuum cleaners.


Smart Home

SmartThings gadgets, and the connected home.


Cameras, IT & Everything Else

E.g. cameras; laptops; monitors; external SSD.



E.g. Mobile and TV/AV accessories, e.g. mobile cases & covers; chargers; SD cards; DeX; S Pen; smartwatch straps; TV stands; wall brackets.


That's it! Go on and explore the Community and let me know if you get lost 💃


Say "Hello!" to the Community in The Introduce Yourself Thread.

New Member

Any clue how could one get ANY response from Samsung customer service in Sweden?

The live chat NEVER works, they don't answer to requests submitted through their own web form and talking on the phone is not an option for me for various reasons. 

I'm quite frustrated by a recent purchase from them (I bought Note 20 Ultra 5G and they didn't send the Galaxy Buds+ that were part of the promotion).  

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