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How to send a private message on the Community

(Topic created on: 18-02-2021 01:54 PM)
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ElinH
Troubleshooter
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Originally posted on the UK Community by SachikoT

As well as participating in our boards through our threads, the Samsung Community has a Private Message feature available to users on a browser. 

How to Private Message on the Samsung Community: Quick Guide

  1. Click your avatar/'Profile Settings' menu at the top right of the Community.
  2. Select 'Messages' from the drop down 
  3. Click the 'New message' icon
  4. Select user to send to
  5. Send message

How to Private Message on the Samsung Community: Full Guide with reference screenshots 

  1. Click your avatar/'Profile Settings' menu at the top right of the Community.PM_1.jpg
  2. Select 'Messages' from the menu

    PM_2.jpg
  3. Click the 'New message' icon

    PM_3.jpg
  4. Select your recipient by writing their Community name in the 'Send to' part, clicking on the suggested user's name to populate the 'Send to', and Send Message! 

    PM_4.jpgPM_5.jpg

 

Feel free to contact the moderators who are live on the Community or me directly via my profile! If any questions, leave a note in the comments section below 😊

 


// ElinH
2 REPLIES 2
Members_VptGqrJ
First Poster
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Hi Elin

could you please help me to redeem to the code?

thank you in advance for your help 

0 Likes
Emmi S
Community Manager
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Hi! I would need more information, what code do you need? You can also reply to me in a PM 😊

/Emmi
0 Likes