01-06-2023 10:35 PM in
I have a Samsung QE55Q9FN 55 inch.
If I use the search function within the Universal Guide it only gives me results for Youtube, no results for any of the apps or TV channels are shown, this is despite the Universal Guide listing options for all apps and channels in the main window.
How do I force University Guide search to list results from all sources and not just YouTube.
01-08-2023 03:04 AM in
I have this exact issue as of a week ago! Very frustrating. I’m in the US and have the 2018 QN65Q9FNAFXZA… the only difference is mine doesn’t show ANY search results. I’ve searched well known movies and tv shows, the same movies and shows I’ve previously searched in the guide , but now all searches say “No search results found. Try searching for a movie, program, channel, or application.” It’s like the guide lost connection to my apps and can no longer search them for the movie I want.
Considering it’s been almost 2 months since you first posted, have you had any progress? Have you found a fix? I spent 2 hours on the phone with Samsung support and after trying numerous resets they gave up.
01-08-2023 08:38 AM in
Hiya, I'm afraid I didn't get it fixed. I was thinking of having another go with support to see if they have a any new solutions these days. If I get anywhere I'll let you know!