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Apple TV app stuck QE55QN94A SW2130.8

(Topic created on: 01-06-2023 10:46 PM)
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Daveedjackson
Journeyman
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Having an ongoing issue with my qe55qn94a Samsung tv. Apple TV app recently started sticking. Showing the start logo for ages before telling me there is no network. All online other apps including Netflix and Amazon work. But apple is stuck. Have reset the smart hub, it’s not that or the other apps would stop. Have reset the router, no fix. Even setting the app up after activating does the same thing. Then this evening my tv has done a software update to 2130.8 which I can’t find any record of on the Samsung site. 
 Anyone got any clues. This has been working fine for 18 months or so without issue. 
cheers 

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ChrisM
SuperStar
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Hi @Daveedjackson 

Have you tried uninstalling and re-installing the app? Have a look at the following useful link: https://www.samsung.com/uk/support/tv-audio-video/how-do-i-manage-apps-on-my-smart-tv/ 

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