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[Thebosn46]

I cant connect to internet via wifi. I keep getting " Cant connect to servers" Found how to reset but keeps telling me servers are down for maintenance try again later. It is now 4 hrs later. All I get is Samsung tv plus logo and rotating colour blocks

[JAMES4578 · Accepted solution]

Hi @Thebosn46  Welcome to the Samsung Community

whilst could be sever issue more often indicates a connectivity issue,ensure you have the latest update . However if so firstly try a soft Reset of the Tv, hold power button in on remote for around 5 seconds until the Tv Reboots,afterwards reset the Smart Hub.

However may need to reboot  both the Tv and your router, unplug from the mains for around a minute before reconnecting.

However if that does not work may need to change the DNS settings from Automatic to Manual.  Go to  Network-Network Settings-IP Settings-DNS Settings-change from Automatic to Enter Manually. Enter 8.8.8.8   or 8.8.4.4   (google servers)  An alternative one is  Open DNS which is  208.67.20.20 or 208.67.22.22     some information here https://www.techradar.com/news/best-dns-server

[Thebosn46]

• Hi, James. After several attempts to solve this problem including your advice, I retired this morning and lo and behold all up and running. I dont know what I did or how it rectified but it is all ok now. All I can say is thanks for your help and will come back to this forum should the problem re-occur. Mike Bowen

[JAMES4578]

Glad it seems ok now Mike anyway.