Support

Open search

UE43RU7100KXXU and BT 4K YouView Box – Not Compatible?

Highlighted
First Poster

Hi, 

I've just got myself a Samsung 4k UE43RU7100KXXU to go with my BT 4K YouView box only to find they're not compatible.

 

The TV simply doesn't recognise the source YouView box.  A lot of googling later and it appears to be a common issue, probably relating to 'HDCP 2.2 Content Protection'.

 

I've restarted / reformatted / tried different leads / updated firmware....etc and nothing.

 

Does anybody have any ideas what i can do? YouView box works fine on my other non-4K TV.

0 REPLIES 0
Top Liked Authors