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TV suddenly has very low brightness and can't be changed

(Topic created on: 05-10-2023 03:52 AM)
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Jerick
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My mom's TV was working fine yesterday but, I turned it on today and it had a very dimmed screen,like it seemed like the TV was still turned off with the lights on type dim. I tried everything,unplugging and replugging,factory resseting the TV, trying to hard reset the TV, turning off settings that messed with the brightness in anyway, etc. Anyone here know a solution to this problem?

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13 REPLIES 13
GMHGMH
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This is a chronic problem.  I wish SAMSUNG would acknowledge this is an issue and provide an update to the software.

 

ABSOLUTE WASTE OF MONEY

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Napalm 74
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My TV was working this morning then it suddenly went dim. So dim it looks black. I have to close all the curtains and sit a foot away to see anything on it. I've tried all of the "fixes" that are out there. Nothing is fixing it. 

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JanF2
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I have the same exact model, same exact problem.  Samsung support says it's not worth fixing (TV is 3 1/2 years old), but they can sell me a new one.  I won't be looking at any Samsung's....

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Tyler Covington
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Same here just happened to my Samsung randomly last night! So frustrating!

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