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TV PLUS no picture but have sound

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First Poster

When using my Samsung TV plus app the TV currently displays no picture for any of the channels but has clear depicted sound.  I have no issues using any of the other apps or sources.  This just suddenly just happened.  What could be the issue? Is there an outage?

FYI, I do not have cable nor external devices connected to this TV.  I strictly rely on the Smart TV functions for it.  

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New Member

Any fix?

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