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Original topic:

smart t.v will not let me install any thing

(Topic created on: 15-03-2022 06:41 PM)
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richiebucky
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here

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JAMES4578
Samsung Members Star ★★
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Hi @richiebucky  I am assuming you have a lack of storage space, does a message appear to that effect?  It is always  helpful to name the model however I am aware that  this is an issue with some Tv's  (most noteably 2018 models).

I would suggest that you try a Flash Reset by following these steps:

under the Samsung logo on the TV you have a small black button about 2-3cm in from the bottom edge. With the tv turned on
1. press the button at the logo for 5-10 seconds
2. Release the button
3. press the powerbutton on the TV Remote for 5-10 seconds. Tv goes black and then restarts after a while. This is the flash reset and  many customers found it provided a solution by increasing the available storage.

I do not work for Samsung or make Samsung Products but provide independent advice and valuable contributions.


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Solution
JAMES4578
Samsung Members Star ★★
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Hi @richiebucky  I am assuming you have a lack of storage space, does a message appear to that effect?  It is always  helpful to name the model however I am aware that  this is an issue with some Tv's  (most noteably 2018 models).

I would suggest that you try a Flash Reset by following these steps:

under the Samsung logo on the TV you have a small black button about 2-3cm in from the bottom edge. With the tv turned on
1. press the button at the logo for 5-10 seconds
2. Release the button
3. press the powerbutton on the TV Remote for 5-10 seconds. Tv goes black and then restarts after a while. This is the flash reset and  many customers found it provided a solution by increasing the available storage.

I do not work for Samsung or make Samsung Products but provide independent advice and valuable contributions.


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richiebucky
Student
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Trying
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richiebucky
Student
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Ty
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JAMES4578
Samsung Members Star ★★
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@richiebucky Has the Flash Reset made a significant difference?

I do not work for Samsung or make Samsung Products but provide independent advice and valuable contributions.


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richiebucky
Student
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i think it an TY so much
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richiebucky
Student
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great guy 👦
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JAMES4578
Samsung Members Star ★★
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@richiebucky  oh right thanks, good to hear 😁

I do not work for Samsung or make Samsung Products but provide independent advice and valuable contributions.


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