09-08-2017 11:53 AM
Hello
I have am TV 55KU6472 model. About 2 days ago I`ve made an update on software, but since then the voice control doesn`t work on youtube.
the tv`s software recognize the words I say but on youtube it keeps saying that he didn`t find anything related to what I`ve searched.
For example I say on voice commad 4k videos, youtube says that he didn`t find anything.
Any help pls ?
Solved! Go to Solution.
06-05-2018 07:51 PM
Samsung TV
Model: UN55B8500XBXZA
Ser #: B5983CFS900485N
Apple TV version 4
YouTube verbal search not recognizing any vocal commands
It has worked in the past, but not now. Must have!
Netflix and other apps with vocal search commands works fine.
Apple says problem is with the TV
Help!
07-05-2018 04:38 PM - last edited 07-05-2018 07:19 PM
Hi @RahulK-49KS8500 Have you taken it back up with Samsung support and have you had remote assistance, you seem to have tried the various recommendations?
For others general advice is to ensure you have latest update, try unplugging TV for a minute and holding down the curved arrow button and the color dot button simultaneously until the red light stops blinking before resetting Smart Hub/doing factory reset if necessary.
I do not work for Samsung or make Samsung Products but provide independent advice and valuable contributions.
08-05-2018 12:19 AM
Have tried suggestions from Samsung. Still no verbal search!
12-07-2018 08:02 PM
My remote does not work. It gives a message when you use the voice message that
“sorry but I can’t set that mode”
02-12-2018 09:25 PM
My voice control isn’t working any ideas?
06-06-2020 05:27 AM
Hi
We have this issue with our Samsung tv remote.. voice search does not work for youtube anymore, just goes to the bixby tv choices. What can we do? Just started happening after a year.
We have the UN49NU8000F
Re- installed youtube app, re set everything
Still does not work
Any help is appreciated
20-06-2020 02:10 PM
Me too.
Samsung NU8000 55' can't use voice control for youtube anymore but voice commands do work outside the youtube app. Only when trying to search trough youtube it won't work. I press the mic button, it goes into listening mode for a second and then tells me to try another method. Anyone knows a solution? It's 2020, this thread started in 2017 so I have little hope.
21-06-2020 06:45 PM
Few days later, after we unplugged, re started and uninstalled/re installed youtube app it randomly started working again.
Basically it WAS just going to Bixby, and the computer screen instead of the youtube app when you say "subject,, on youtube"
Now it seems to be working
Try wording.. our bedroom tv you say "subject,, on youtube"
In living room.. same tv but 65 in
We say "youtube,, then subject"
Hope it fixes for you
It is literally why we got the TVs!
15-08-2021 10:25 PM
Same issue TV 55 KS9000. After reset Voice search from remote control doesnt work in Youtube and browser, only search text in separate search screen.
Can somebody say, was any solution found?
Thanks in advance!
24-12-2021 06:26 AM
I have the same issue with my Samsung Q80T TV. Voice command works for Bisby but voice search doesn't work on Youtube TV. Any recommended solutions, besides resetting the remote and the TV?