Support

Open search

Smart iptv app connection problem on my new Q6F

Highlighted
Observer

With the smart iptv app I get "stream error" and after 3 attempts "Cannot connect" on some channels more often then on others.  If I change channel and then goes back I often get connection after a few times. When its gets connected to a channel it continues to work without any problems.

I have a fast wired connection 250 Mb/s and a new Asus AC68 Router.

I have tried different m3u list and tried to to change buffer size but nothing seems to work.

When I on the same network with the same router stream iptv with VLC on my PC everything works perfect.

Do you have any Ideas what it could be?

BR//Mikael

22 REPLIES 22
Highlighted
New Member

Simply log into your samsung account on the TV and all works perfectly :smiling-face: 

Highlighted
Observer
hi. Anyone figured out how to fix this issue ? i have the same problem with my KS8500
Highlighted

How you disabled ipv6 ?? Thanks

Highlighted
Hi!!
On general menu -> network -> expert setings -> ipv6.
Otherwise, you can disable ipv6 on your modem/router. I think you can find some info on your modem/router by googling-it.
Take care!!
Highlighted
I don t have expert settings after nerwork mate 😞
Highlighted
Try to disable it inside your router page then.
Highlighted

Hi, some one have solved this issue?

 

i was turn off IPV6. conneted on cable, but no way to work on

Highlighted
Apprentice
I have a similar issue on my NU8070 Smart IPTV app, no channel is playing on IPTV & apparently is due to non supportive codecs, not sure if Samsung will be keen to fix it?
Highlighted

Me too have the same problem on NU4775, is there any good news to fix that problem ?

Highlighted

Hi i have disabled ipv6 im too experiancing the same issues. also i logged into my samsung account

any ideas  why getting stream error on smart iptv

Top Liked Authors