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Original topic:

Smart Hub doesn't see internet, although internet is connected to Smart TV

(Topic created on: 16-03-2022 06:52 PM)
Elnur Mammadli
First Poster
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TV

Model Type: UE40D8000YSXTK

Version: H301

Firmware Version: T-GAP8DEUC-1021.2, BT-G

Country: Azerbaijan

Country of TV was bought: Turkey

Year of bought: 2011

Smart TV has internet connection, but Smart Hub says that it doesn't. All apps from Smart Hub was deleted while reseting TV.  While checking internet speed, it stucks at 0.0 Mbps and TV get restarted. All internet connection depend apps get stuck at opening and only restart helps.

What have been tried:
1) Reset of Smart Hub
2) Reset of Smart TV
3) Connecting to internet again

Can firmware loading from USB help? If it does, provide link to this model's firmware as I wasn't able to find it yet.

Sincerly,

Elnur Mammadli.

 

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xSteveuk
Maestro
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TV
Hi,
This page may be helpful to you

How to troubleshoot internet connectivity for samsung tv

https://www.samsung.com/latin_en/support/tv-audio-video/how-to-troubleshoot-internet-connectivity-fo...'
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