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Original topic:

Shadow across TV

(Topic created on: 24/02/21 17:32)
LewisH
New Member
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TV

Hello,

I bought this Samsung Smart 4k TV (UE55NU7100KXXU) around 2 years ago and it now has a shadow across it vertically. Does anyone have a fix? Don't expect to be buying a TV for more then 400 for it to be doing this two years later. Any help would be appreciated.

 

Thanks,

20210224_161508.jpg

 

Lewis 

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3 REPLIES 3
aa68
Back for More
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TV
not a clue fella
Aklima
Smooth Operator
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TV
Hi,
you will need to buy a new one or call an engineer to replace the screen.
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JAMES4578
Superuser I
Superuser I
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@LewisH  Yes if all picture tests are  failing this would suggest a Hardware issue.   You could contact Samsung Support for assistance.  https://www.samsung.com/uk/support/      However you may well require an engineer visit  if you wish to go down the road  of repairing set, though you may be out of Warranty.

Information on Services Centreshttps://www.samsung.com/uk/support/service-centre/  here:  

 

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