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Server Maintenance

(Topic created on: 28-02-2021 09:15 PM)
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Cutsilver
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Bought a brand new Samsung TU8000 55" today!

Installation was easy up to the part where it needed to connect to a Samsung server before i could use the TV.

20+ times in a row, i get the message that the server is under "maintenace" "please try again later".

Well, after 11 hours, it still doesnt work. I called the seller, they told me to do a factory reset on the TV. Done that six times. Unplugged between the reset every time. No difference. Ive tried with both cable and wifi, same result.

After searching around here, it seems that quite a few ppl have the same problem. 

Unless you guys have a magic solution to this, im bringing back this *** to the seller, and grab a LG instead.

 

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Anderson 1
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I’m facing the same challenges 

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Butilbenceno
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I have the exact same issue, I have done easy 5 factory resets, and smart hub resets. Even when this gets resolved every time, upon power cycle the issue comes back.

I see the solution posted everywhere is to do a factory reset, but this issue comes back every time you cycle power… 

samsung needs to respond to this, I am changing this tv and never ever buying Samsung again, unfortunately  all my appliances are Samsung, but this is extremely disappointing and frustrating. 

On top of that, Disney+ app somehow is affected by this too, and it does not allow log in until the entire tv goes through a reset, re log in with Samsung server then until then allows Disney+ app to load.

 

 

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