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Screen peeling off

(Topic created on: 15-10-2023 01:37 PM)
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Tony G
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Samsung tv 

Screen peeling off , total joke , Samsung say its my fault, obviously its a manufacturing fault as the double sided tape/clue is not strong enough to hold the screen on , need help !

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6 REPLIES 6
Piper123
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What device is this for please?

When did you get it and where from?
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MorningBlunt
Helping Hand
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Ominous...

MB
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JAMES4578
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@Tony G  Would be helpful to know the source and the model in question.  Was it Samsung support you approached, a variety of contact  methods here https://www.samsung.com/uk/support/contact/ 

I do not work for Samsung or make Samsung Products but provide independent advice and valuable contributions.


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Members_53Ir600
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I've just posted on another post, I have the same issue with the screen coming away  and Samsung customer care are trying to blame me.  The Tv has only been moved once since it was delivered from the lounge to the bedroom and that was over a year ago now I find a big tunnel going from the bottom of the set upwards where the screen is separating.   I went for the "Top of the range" set ..what a joke!

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SPLCMS
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We have an 80" where the entire screen is peeling away from both sides. looks as if the glue (tape) is letting loose from the Backlight. Looks to me like the heat from the backlight is loosing the glue.

BrianKa
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Same issue tv 2 years old. 

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